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Level 9

More people in business


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Organisational structure
The internal links between managers and workers showing lines of authority.
Layers of management
The number of different levels of management and responsibility in a structure.
Span of control
The number of junior employees each manager is directly responsible for.
Centralisation
Senior managers take all important decisions.
Decentralisation
Decision-making power is spread to managers in branches and divisions of the business.
Recruitment
Attracting people to apply for a job vacancy.
Job analysis
Identifying the tasks and skills needed to perform a job well.
Job description
A detailed statement of the nature of the job and the tasks involved.
Person specification
A profile of the type of person likely to make a good applicant.
Internal recruitment
Appointing an existing employee of the business to fill a vacancy.
External recruitment
Appointing an employee of another business to fill a vacancy.
Induction training
Initial training to familiarise new recruits with the systems of a business.
On-the-job-training
Takes place when employees receive training as they are working at the place of work.
Off-the-job training
Takes place away from the job at another place (e.g. the business's training centre or college).
Appraisal
Assessing how effectively an employee is working.
Motivated
The will to work due to the enjoyment of work itself.
Retaining staff
Keeping existing staff in the business, which cuts down the cost of recruitment, selection and training.
Autocratic management
Managers who believe in taking all decisions and just passing instructions to workers.
Democratic management
Managers who involve workers and less senior managers in decision-making.