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The internal links between managers and workers showing lines of authority.
Layers of management
The number of different levels of management and responsibility in a structure.
Span of control
The number of junior employees each manager is directly responsible for.
Senior managers take all important decisions.
Decision-making power is spread to managers in branches and divisions of the business.
Attracting people to apply for a job vacancy.
Identifying the tasks and skills needed to perform a job well.
A detailed statement of the nature of the job and the tasks involved.
A profile of the type of person likely to make a good applicant.
Appointing an existing employee of the business to fill a vacancy.
Appointing an employee of another business to fill a vacancy.
Initial training to familiarise new recruits with the systems of a business.
Takes place when employees receive training as they are working at the place of work.
Takes place away from the job at another place (e.g. the business's training centre or college).
Assessing how effectively an employee is working.
The will to work due to the enjoyment of work itself.
Keeping existing staff in the business, which cuts down the cost of recruitment, selection and training.
Managers who believe in taking all decisions and just passing instructions to workers.
Managers who involve workers and less senior managers in decision-making.