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Appraisal
A systematic and periodic process that assesses an individual employee’s job performance and productivity in relation to certain pre-established criteria and organizational objectives
Behavioural Based Interview
An interview technique which focuses on a candidates past experiences, behaviours, knowledge, skills and abilities by asking the candidate to provide specific examples of when they have demonstrated certain behaviours or skills as a means of predicting future behaviour and performance.
Behavioural Competency
The behaviour of the employee which is the subject of measurement and appraisal in terms of whether or not the behaviours shown by an employee are those identified by job analysis/competency profiling as those contributing to team and/or organisational success.
Benchmarking
A technique using quantitative or qualitative data to make comparisons between different organisations or different sections of the organisations
Change Management
The deliberate effort of an organisation to anticipate change and to manage its introduction, implementation, and consequences.
Coaching
A one-to-one process between a manager and subordinate, whereby the former will ‘train’ the latter. See also Mentoring.
Collective Bargaining
The process by which [an] employer[s] will negotiate employment contracts with [a] union[s].
Competency-based pay
Competency based pay is a compensation system that recognises employees for the depth, breadth, and types of skills they obtain and apply in their work. Also known as skill based and knowledge based pay.
Compensation
Compensation for injury to an employee arising out of and in the course of employment that is paid to the worker or dependents by an employer whose strict liability for such compensation is established by statute. Where established by statute, workers' compensation is generally the exclusive remedy for injuries arising from employment, with some exceptions. Workers' compensation statutes commonly include explicit exclusions for injury caused intentionally, by willful misconduct, and by voluntary intoxication from alcohol or illegal drugs.