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Alternative dispute resolution (ADR)
A forum or means of dispute resolution that operates outside of state or federal judicial systems.
American Arbitration Association
A not-for-profit organization in the field of alternative dispute resolution that administers arbitration proceedings.
Arbitration
The process of resolving a dispute outside of state and federal court systems by presenting it to a neutral third party or panel for a decision.
Arbitration clause
Provision in a contract specifying that any dispute arising under the contract will be resolved by arbitration rather than through the court system.
Arbitrator
An impartial person or group given the power to resolve a dispute.
Award
A judgment or final decision in an arbitration proceeding.
Class-action waiver
A legal instrument giving up the right to participate in a class action lawsuit.
Federal Arbitration Act (FAA)
Federal law which makes agreements to arbitrate that involve interstate commerce valid, irrevocable, and enforceable.
Litigation
Resolution of disputes by judicial process.
Mediation
A non-binding intervention in a dispute to promote resolution, settlement, or compromise.
Mediator
One who works to to effect settlement or compromise between parties to a dispute.
Negotiation
Informal, voluntary settlement of a dispute without resort to third-party mediators or arbitrators.
